Juel Poole, originally from Louisiana, graduated from Tulane University with a B.S. in Computer Information Systems. She moved to Charlotte, NC in 1985 and worked for Royal Insurance, now Arrowpoint Capital, for 20 years. Prior to that, she worked at Presbyterian Hospital in Charlotte, and Gulf Systems Inc. and Shell Oil Company in New Orleans.
Juel has over 25 years of IT experience, functioning at various levels of the organizations over a wide range of technologies. She is a Certified Six Sigma Green Belt, with proven aptitude in recognizing areas for process improvements and implementing solutions. Juel joined Employee Benefits Communications in 2007 and has taken on increasing levels of responsibility before being named Operations Director in 2012.